I tried to guess what three words you meant, but couldn’t. Then, when I reached the point in the article where you tell us, I said, “She’s right!”

On a side note, I teach a four-step process called, “How to Apologize,” and step two in that process is, “Admit that you were wrong.” But I hadn’t thought of the singular power of that step until your article put it in perspective.

Thank you!